Client Success

Leading agriculture cooperative firm increases user base by 500% with re-platformed legacy system and mobility solution

The client is a leading farmer-owned cooperative in the United States. Its mission is to help farmers build a profitable business by uplifting and connecting them to a global market. It elevates thousands of farmers in communities throughout rural America by leveraging the power of data to connect critical contributors across the agricultural supply chain.

The Challenge

The client was challenged by multiple disparate legacy systems that made data management difficult and error-prone. It was looking for a new solution to streamline the registration process and the overall management of cooperative customers to provide real-time visibility of harvesting status to all users. The client also wanted farmers to have remote access to their accounts so that they could add multiple accounts under a single registration and switch between them.

The Solution

The agricultural cooperative firm partnered with Persistent to address all its technological needs. Persistent implemented a single hub application that provided customers access to all activities around agronomy, animal nutrition, and grain for their accounts. We deployed a low-code development platform and took 12 weeks to build the solution.

Though the solution was initially web-only, the client wanted a mobile app version, and we accomplished the same in just 4-5 days with builtin features like chat, map, and voice. With the new solution, customers could now view their deliveries and grain contracts on a unified screen.

The Outcome

The solution helped the client realize a 500% increase in its user base and a cost saving of $900K over 1.5 years. The solution has not only improved farmers’ efficiency in transitioning from harvest to the next crop but has also helped them achieve a 60% improvement in productivity.

Technology Used
  • OutSystems

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