Optimizing operations at one of the world’s largest trade finance banks| Persistent Systems

Client Success

Optimizing operations at one of the world’s largest trade finance banks

Redefined trade finance banking operations in the digital age using Persistent Digital Operations to empower employees and transform customer experience.


Keeping a trade finance business profitable is challenging with advanced legal scrutiny and increased regulatory compliance.

The customer bank therefore set a strategic goal to achieve profitability by automating and digitizing functions that support trade finance and address current challenges:

  • Long turnaround times and high costs to serve each customer
  • A traditional business process that relied on manual intervention and activities for document validation on paper and often led to errors
  • Inability to receive insights on data and transactions to help make faster and more informed decisions.
  • Huge operations team working round the clock to support global trade finance operations.

The bank leveraged Persistent’s Text.AI solution that automates the digitization of documents of different sizes, layouts, formats and quality of print and create valuable assets out of them. Our customized business process management solution leverages cutting edge AI, ML technologies and Robotic Process Automation, Natural Language Process capabilities.

Impact of the Text.AI solution solution delivered by Persistent


Accuracy on Data Extraction


Reduced Turn-Around-Time (TAT)


Persistent delivered a full life-cycle implementation that not only re-imagined internal business processes but also helped the bank leverage cutting edge AI and ML technologies for automation.

  • 92% accuracy on data extraction and decisions using AI/ML cognitive automation
  • Reduced Turn-Around-Times (TAT) from 30-45 minutes to 7-8 minutes
  • Increased operational efficiency by automating human-intensive operations
  • Rapid deployment of five new applications in three months across the trade supply operations
  • Reduced Total Cost of Ownership (TCO) by reusability of existing product licenses

Contact us

    You can also email us directly at info@persistent.com

    You can also email us directly at info@persistent.com