You are invited to spend a day with our team and clients at the vibrant and exciting Mühle Tiefenbrunnen, for the Zürich edition of our CX World Tour event. Get ready for a value-packed day with actionable expert insights, inspirational client stories and ideas around leveraging great CX to build trust with clients.
Join our team to enjoy:
- Learnings that focus on customer experience best practices
- A Fireside chat with our team, clients and Salesforce, the world’s #1 CRM
- Beer tasting session, followed by networking drinks and dinner.
3:00 PM – 3:15 PM
Meet & Greet
3:15 PM – 3:30 PM
Welcome & Introduction – Daniel Seiler, Persistent
3:30 PM – 4:00 PM
Customer Experience in times where your connected products have their own voice - Do customers like their story?
Werner Boeing, former CIO of Roche Diagnostics and current CEO / co-founder of evisory GmbH
4:00 PM – 4:20 PM
Latest Salesforce Innovations from Dreamforce
Gregory Leproux, Senior Director, Solution Engineering, Salesforce
4:20 PM – 4:40 PM
Fabian Huber, Bachem
4:40 PM – 5:00 PM
Coffee Break & Networking
5:00 PM – 5:30 PM
Fireside Chat (Persistent, Customers, Salesforce)
5:30 PM – 6:30 PM
6:30 PM onwards
Networking & Dinner