Client Success

Improve revenue recognition by streamlining manual authorization and denials management processes.
Hospitals and health systems continually struggle to manage and close the gap between the expected and realized reimbursement for care provided to patients from payers.
Our Revenue Cycle Optimization solution enables healthcare providers to transform their revenue cycle management programs to streamline manual, prior authorization and denials management processes, resulting in improved revenue recognition.
Reduce denials across service lines by leveraging Machine Learning and Artificial Intelligence.
Automate back office processes including eligibility, prior authorization and physician referrals.
Healthcare revenue and denial management solution automates business processes to help hospitals identify...
Domain experience derived from working with leading healthcare organizations across the Provider and Payer segments.
We utilize a digital mosaic approach that enables you to compose the right technology solution that meets your unique needs.
We have extensive experience building and integrating our solutions you’re your existing revenue management systems.
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Jiani Zhang is President of the Alliance and Industrial Solution Unit at Persistent Systems. Prior to this role, Jiani was the General Manager of Industrial Sector for Persistent Systems. Jiani has extensive experience in management consulting, marketing, product development and technology management. She also holds expertise in building and growing a business with P&L responsibility and leading teams in business strategy, offering & product development, go-to-market, and sales execution. Prior to Persistent, Jiani has also served as Director of Offering Management for IBM Watson IoT Platform and Head of Offering Strategy for IBM Industrial IoT where she pioneered the creation of the Industrial Analytics/AI IoT solutions.
Vice President, Principal Analyst Serving CIO Professionals
Jeffrey helps CIOs and digital leaders succeed by working with them to improve their software delivery capability and by helping them assess the relevance of emerging software technologies. As a 25-plus-year software industry veteran, he’s helped clients improve their development shop culture, apply Agile and continuous delivery best practices, and build successful developer ecosystems. Jeffrey’s been a developer; managed development teams; built award-winning commercial development tools; and, over the past decade, has helped Forrester clients navigate mobile, cloud, IoT, DevOps, and low-code technologies and tools.
Previous Work Experience
Jeffrey has been with Forrester since 2006. Prior to joining Forrester, Jeffrey worked at IBM, Rational Software, and was part of Accenture’s Advanced Systems Group.
Education
Jeffrey holds a B.S. in economics from the Wharton School at the University of Pennsylvania.
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