Experience Transformation

Create immersive and impactful new-world experiences for customers and employees alike through design, data, and AI.

At Persistent, we believe that rich user experiences (UX) and client experiences (CX) are critical drivers for digital transformation.

Our approach leverages human-centric design thinking methods with the industry and technical expertise needed to bring ideas to reality.

Cross-functional teams of strategists, designers, advisors, and skilled technologists come together to put UX and CX at the heart of everything we do.

Value to our clients

Improved User Satisfaction: Make products more enjoyable and satisfying for users, thereby fostering loyalty and positive word-of-mouth
Reduced Development Costs: Address usability issues early in the design process helps avoid costly redesigns and fixes post-launch
Increased Efficiency: Enhance user productivity and efficiency through streamlined workflows saving time for users and helping them achieve their goals

Competitive Advantage: Set your product apart from competitors by providing a seamless and enjoyable experience
Increased User Engagement: Provide engaging experiences thereby encouraging users to interact with a product or service for longer periods

Sub-offerings

Experience Strategy

Our innovation methodology powered by design thinking helps our client create new world products that delight and add meaning to the lives of users.

Experience Design

Leveraging power of design thinking, our team of designers, technologists & domain experts can work with you to define new word experiences.

Unified Experiences

Our unique methodology can help you create unified experiences that help drive efficiency & cost savings.

Client Success

Re-imagined customer experience with a next-generation customer support

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Client Success

Persistent helps PerkinElmer develop a next-gen laboratory transformation solution

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Delivering data-driven patient experiences

Client Success

Hackensack University Medical Center uses Big Data to transform patient interactions

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Why Persistent?

Customer-centric Approach

With our design thinking approach, we conduct stakeholder interviews and create journey maps and prototypes keeping your customer at the core to help you deliver impactful digital experiences.

Multi-skilled Team of Experts

We bring together design, technology, domain and business experts to understand your goals, re-imagine business models and build digital solutions that deliver business outcomes with improved customer experience.

Technology Innovation

We have built innovative solutions with cutting edge technologies for over 30 years’ and leverage these insights to build solutions that help our clients achieve immediate business results.