You are invited to join our team, clients and business legend Aditya Ghosh at the ITC Maratha, Mumbai for an exclusive event packed with actionable insights around Customer Experience, a topic paramount to business success today. Learn from CX leaders how to win the trust of your customers, patients, or partners and also be a part of discussions around current and evolving issues that are impacting customer experience.
Join our team in Ball Room 5, at the ITC Maratha, Mumbai to enjoy:
- Keynote/Fireside chat by Aditya Ghosh, a seasoned business leader, an industry expert and a brand in himself
- Client success stories presented by our esteemed clients.
- Networking drinks and dinner. Enjoy the views from this stunning venue and some of the finest food Mumbai has to offer.
4:00 PM – 4:30 PM
Meet & Greet
4:30 PM – 5:00 PM
Welcome & Introduction
5:00 PM – 5:45 PM
Customer Experience Best Practices
- Santoshi Kittur, Digital Transformation Advisor
- Sridhar Hari, Senior Director, Solution Engineering, Salesforce
5:45 PM – 6:15 PM
6:15 PM – 7:00 PM
Keynote, Aditya Ghosh: “In Pursuit of Excellence”
7:00 PM – 7:45 PM
Fireside Chat and Panel discussion with Aditya Ghosh
7:45 PM – 10:00 PM
Networking, Drinks and Dinner