CX World Tour – Mumbai

CX World Tour – Mumbai

Join us in Mumbai for an exciting celebrity speaking session, interesting client success stories, networking and dinner.

Talk to our CX Experts

You are invited to join our team, clients and business legend Aditya Ghosh at the ITC Maratha, Mumbai for an exclusive event packed with actionable insights around Customer Experience, a topic paramount to business success today. Learn from CX leaders how to win the trust of your customers, patients, or partners and also be a part of discussions around current and evolving issues that are impacting customer experience.

Join our team in Ball Room 5, at the ITC Maratha, Mumbai to enjoy:
  • Keynote/Fireside chat by Aditya Ghosh, a seasoned business leader, an industry expert and a brand in himself
  • Client success stories presented by our esteemed clients.
  • Networking drinks and dinner. Enjoy the views from this stunning venue and some of the finest food Mumbai has to offer.
View a personalized video message from Aditya Ghosh, Keynote Speaker
Aditya Ghosh

Public Figure & Business Leader

Persistent CX World Tour/ Mumbai

4:00 PM – 4:30 PM

Meet & Greet

4:30 PM – 5:00 PM

Welcome & Introduction

5:00 PM – 5:45 PM

Customer Experience Best Practices

  • Santoshi Kittur, Digital Transformation Advisor
  • Sridhar Hari, Senior Director, Solution Engineering, Salesforce

5:45 PM – 6:15 PM

Coffee Break

6:15 PM – 7:00 PM

Keynote, Aditya Ghosh: “In Pursuit of Excellence”

7:00 PM – 7:45 PM

Fireside Chat and Panel discussion with Aditya Ghosh

7:45 PM – 10:00 PM

Networking, Drinks and Dinner

Contact us

    You can also email us directly at

    You can also email us directly at