How Bayport is using technology to bring banking to the underserved in Africa with Persistent Systems

Case Study: How Bayport is using technology to bring banking to the underserved in Africa with Persistent Systems

About Bayport

Bayport is the leader in “at-source” credit extension across Africa and Latin America

1 Million

Customers
in Rural Africa

16 Years

of
Trading

320 Offices

in Africa
and Latin America

The Challenge

  • Launching financial solutions in the market rapidly
  • Siloed systems that lack intersystem reconciliations
  • A desire to deliver multichannel offerings such as ACH processing, automatic card linking, and CRM activities
Bayport
Bayport Case Study
Bayport Challenge 2
Bayport Challenge 3
Bayport Challenge 3
Case Study: How Bayport is using technology to bring banking to the underserved in Africa with Persistent Systems

The Solution

Bayport chose Persistent as its technology partner to change the paradigm of banking in Africa by extending salary-tied loans to underserved segments in remote parts.

Evaluation and Research
Cloud-Based Core Banking

Implementation of a cloud-based core banking solution that eased loan disbursement

Evaluation and Research
Agile Processes

Agile methodology to launch code every week with a pilot system rolled out in 4 months flat

Evaluation and Research
Seamless Integration

Reconciliation between the core banking solution and other disparate systems

Dealing with Persistent we found them very willing to
adapt to our methodologies and we are able to
effectively launch code every single week. We launched
in 2014 and in four short years we have managed to
grow to three hundred thousand transacting customers.

Daniel Goss

Group Executive,
Bayport

“We have been fortunate enough to touch the lives of one million
people. These are often people living in rural areas in remote
parts of Africa, being underserved, often forgotten about by the
financial system.We’ve been able to extend loans to this segment.
There are now people thatare able to enjoy giving their children a better
education, that are able to use those loans for the growth
of secondary businesses which enriches their lives!”

Daniel Goss

Group Executive,
Bayport

The Outcomes

Bayport

Facilitated CRM and marketing activities directly via the core banking solution

Bayport

Enabled ACH processing for Bayport

Bayport

Set up automatic linking of cards to customer files

Case Study: How Bayport is using technology to bring banking to the underserved in Africa with Persistent Systems

Watch Daniel Goss, Group Executive at Bayport, discuss how the power of software-driven businesses and Software 4.0 is improving the lives of a million people forgotten by the financial system.

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