Insurance Providers
Accelerate the launch of next-gen digital insurance solutions with cutting-edge technologies, Re(AI)magining™ insurance workflows to deliver exceptional experiences for customers, partners and employees.
Traditional insurers are under increasing pressure from agile, digital-first disruptors. To remain competitive in this changing landscape, delivering seamless, personalized and omnichannel experiences is no longer optional; it’s a strategic imperative. Customers now expect intuitive digital journeys, real-time interactions and consistent service across every touchpoint.
Persistent empowers insurers to revolutionize customer engagement and modernize core operations using cutting-edge AI, cloud-native platforms, intelligent automation and advanced data analytics. Our approach helps insurers unlock new value from existing IT investments while driving innovation through low-code tools, API-first architectures and secure hybrid cloud environments.
With deep domain expertise and a strong track record across property, casualty and life insurance, we deliver impactful solutions that include AI-driven underwriting and claims automation, ready-to-deploy digital accelerators and experience platforms that enable faster claims, reduced costs and significantly improved customer satisfaction.
Benefits
- 40% Faster Claims Processing by automating First Notice of Loss (FNOL), document review, and damage assessment with AI
- 15–30% Higher Customer Satisfaction (NPS Uplift) through personalized, digital‑first customer journeys
- 20–40% Improvement in Operational Efficiency using cloud‑native, auto‑scaling platforms
- Up to 90% Faster Application Development and 25–40% Lower Costs with low‑code/no-code tools
- 30–50% Quicker Integration with existing core systems using API‑first and event‑driven architectures
Re(AI)magining™
Banking and Financial Services
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Offerings & Solutions
Insurance Business Process Transformation
Streamline insurance operations by automating workflows, reducing costs, improving compliance, accelerating turnaround times and enabling scalable, data-driven business outcomes.
Insurance Engineering Efficiency
Boost Insurance engineering productivity through hyper productivity, DevOps and quality automation, providing faster releases and predictable, high-performance delivery outcomes.
Insurance Legacy Modernization
Modernize legacy insurance core platforms by migrating, re-architecting, cloud-enabling, decoupling cores, reducing technical debt, improving agility, resilience, security and future readiness enterprise.
Customer Experience Transformation
Transform insurance customer experiences using digital channels, personalization, AI insights, seamless journeys, faster service, proactive engagement and consistent omnichannel interactions.
Client Success
Client Success
Client Success
Client Success
Why Persistent?
Domain-Centric Product Engineering
We bring decades of experience co-engineering platforms for global insurers, reinsurers and policy platforms, blending product thinking with enterprise-grade scalability.
AI-First Engineering DNA
Our SASVA 3.0, iAura and GenAI Hub accelerators enable AI-led transformation across the software development lifecycle for insurance carriers, from rapid code generation to continuous validation. These accelerators will help insurers reduce cycle time and improve code quality while enhancing developer productivity.
Robust Partner Ecosystem
Established partnerships with leading platform providers and fintechs that enable you to build the right solution for today and innovate for tomorrow.
FAQs
Persistent enables insurers to transform customer engagement and core operations using AI‑led, cloud‑native and data‑driven solutions, delivering personalized, omnichannel experiences while unlocking greater value from existing technology investments.
Persistent delivers measurable outcomes across underwriting, claims, customer experience and application and integration modernization, including AI‑driven underwriting and claims automation. Our digital experience platforms and accelerators help insurers reduce cycle times, improve service consistency and drive greater operational efficiency across core processes.
Persistent modernizes core platforms using cloud enablement, AI‑assisted re‑architecture and decoupling approaches to reduce technical debt and increase agility. Our API‑first, AI‑enabled modernization supports secure hybrid environments while maintaining operational continuity and accelerating digital transformation.
Insurers can expect faster claims processing, increased customer satisfaction through digital‑first journeys, improved operational efficiency enabled by cloud‑native auto‑scaling and accelerated integration through API‑first and event‑driven architectures.
Persistent future‑proofs insurance ecosystems through cloud‑agnostic architectures, event‑driven integrations and continuous modernization. By reducing technical debt, improving resilience and enabling ongoing innovation with AI and automation, insurers are better prepared to adapt to regulatory shifts, emerging technologies and changing market demands.
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