Client Success

Businesses today are looking to build and deliver seamless digital experiences. While technology is the backbone for these experiences, companies need a clear strategy and vision to respond to evolving customer needs and market conditions. This requires a robust digital strategy and design capability that leverages latest technologies and cutting edge frameworks to help you discover new business models and deliver enhanced customer value.
Persistent helps clients develop a clear digital business strategy by bringing together design frameworks, industry experience and technology expertise that unify business and technology architectures to drive business results.
At Persistent, we believe that rich user experiences (UX) and client experiences (CX) are critical drivers for digital transformation. Our approach leverages human-centric design thinking methods with the industry and technical expertise needed to bring ideas to reality. Cross-functional teams of strategists, designers and skilled technologies come together to put UX and CX at the heart of everything we do.
Digital innovation is a critical driver for success. At Persistent, we know how applied innovation can be impactful if based on clear business objectives and reality. We understand this dynamic and work closely with our customers to develop new solutions and build prototypes by leveraging our culture of innovation. This includes frameworks focused on rapid prototyping, hackathons and technology research.
Persistent’s Technology Advisory & Consulting Services helps you align your IT strategy to business outcomes and define a robust technology strategy across data, cloud, security and automation.
Persistent and Gojoko are enabling UK community banks and credit unions to grow and expand into modern financial institutions.
Helped the world’s largest network equipment manufacturer transform its customer support to an accurate and personalized next-gen self-serve portal.
Our human centric design thinking approach enables clients to rapidly build a composable architecture, the digital mosaic, keeping customers at the center to deliver impactful digital experiences.
We have built innovative solutions with cutting edge technologies for over 30 years’ and leverage these insights to build solutions that help our clients achieve immediate business results.
With our global team of design, technology and industry experts, we partner with you throughout the transformation journey, from defining a digital business strategy to delivering business solutions that drive results.
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Jiani Zhang is President of the Alliance and Industrial Solution Unit at Persistent Systems. Prior to this role, Jiani was the General Manager of Industrial Sector for Persistent Systems. Jiani has extensive experience in management consulting, marketing, product development and technology management. She also holds expertise in building and growing a business with P&L responsibility and leading teams in business strategy, offering & product development, go-to-market, and sales execution. Prior to Persistent, Jiani has also served as Director of Offering Management for IBM Watson IoT Platform and Head of Offering Strategy for IBM Industrial IoT where she pioneered the creation of the Industrial Analytics/AI IoT solutions.
Vice President, Principal Analyst Serving CIO Professionals
Jeffrey helps CIOs and digital leaders succeed by working with them to improve their software delivery capability and by helping them assess the relevance of emerging software technologies. As a 25-plus-year software industry veteran, he’s helped clients improve their development shop culture, apply Agile and continuous delivery best practices, and build successful developer ecosystems. Jeffrey’s been a developer; managed development teams; built award-winning commercial development tools; and, over the past decade, has helped Forrester clients navigate mobile, cloud, IoT, DevOps, and low-code technologies and tools.
Previous Work Experience
Jeffrey has been with Forrester since 2006. Prior to joining Forrester, Jeffrey worked at IBM, Rational Software, and was part of Accenture’s Advanced Systems Group.
Education
Jeffrey holds a B.S. in economics from the Wharton School at the University of Pennsylvania.