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Accelerate your digital transformation initiatives with a human-centered, design thinking approach.
Businesses must deliver intuitive and frictionless experiences that provide a seamless journey and delight the end-user. In their quest to deliver this, organizations struggle to select the right platforms and technologies, capitalize on new or existing data, break down organizational silos, and drive the necessary stakeholder buy-in. To ensure success, a clear vision and roadmap is essential.
Persistent’s design thinking approach brings together a multi-disciplinary team of designers, technology architects and domain experts to explore the hidden digital opportunities within your enterprise. Our human-centered, innovation-led approach provides a low cost and low risk engagement model delivering a solution blueprint in as soon as 4-6 weeks with immediate user validation – including a digital vision, roadmap, stakeholder engagement plan and interactive prototype.
With a focused and comprehensive design thinking digital strategy engagement, we kick start digital initiatives fast.
Deliver frictionless digital experiences at speed with Persistent Digital Greenhouse™. This human-centered, design-led approach helps you accelerate your digital initiatives and create a clear vision with ready prototypes in just four to six weeks.
Helped the world’s largest network equipment manufacturer transform its customer support to an accurate and personalized next-gen self-serve portal.
Here’s how Hackensack University Medical Center (UMC) is transforming patients’ digital interactions with big data.
With our design thinking approach, we conduct stakeholder interviews and create journey maps and prototypes keeping your customer at the core to help you deliver impactful digital experiences.
We bring together design, technology, domain and business experts to understand your goals, re-imagine business models and build digital solutions that deliver business outcomes with improved customer experience.
We have built innovative solutions with cutting edge technologies for over 30 years’ and leverage these insights to build solutions that help our clients achieve immediate business results.
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Jiani Zhang is President of the Alliance and Industrial Solution Unit at Persistent Systems. Prior to this role, Jiani was the General Manager of Industrial Sector for Persistent Systems. Jiani has extensive experience in management consulting, marketing, product development and technology management. She also holds expertise in building and growing a business with P&L responsibility and leading teams in business strategy, offering & product development, go-to-market, and sales execution. Prior to Persistent, Jiani has also served as Director of Offering Management for IBM Watson IoT Platform and Head of Offering Strategy for IBM Industrial IoT where she pioneered the creation of the Industrial Analytics/AI IoT solutions.
Vice President, Principal Analyst Serving CIO Professionals
Jeffrey helps CIOs and digital leaders succeed by working with them to improve their software delivery capability and by helping them assess the relevance of emerging software technologies. As a 25-plus-year software industry veteran, he’s helped clients improve their development shop culture, apply Agile and continuous delivery best practices, and build successful developer ecosystems. Jeffrey’s been a developer; managed development teams; built award-winning commercial development tools; and, over the past decade, has helped Forrester clients navigate mobile, cloud, IoT, DevOps, and low-code technologies and tools.
Previous Work Experience
Jeffrey has been with Forrester since 2006. Prior to joining Forrester, Jeffrey worked at IBM, Rational Software, and was part of Accenture’s Advanced Systems Group.
Education
Jeffrey holds a B.S. in economics from the Wharton School at the University of Pennsylvania.
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