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An omnichannel experience for patients, care providers, and agents.
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Embracing Telehealth & Virtual Care Delivery post Covid – 19Consumerization of healthcare has led to high patient expectations around convenience of care, communications, ease of scheduling appointments, and prescription delivery. These expectations can only be met through digital solutions integrated with a clear understanding of the care plan.
Digital Front Door provides an omnichannel experience for patients, care providers, and agents for all phases of patient interaction and care delivery.
Acquiring and onboarding new patients easily using marketing automation.
Adapt and enhance patient access and call centers for improved patient experience and higher revenues.
Enable physicians to refer patients within the care network with ease.
Integrated patient relationship and advisory program for Pharma companies.
The changing healthcare landscape requires you to act—not react—and to re-imagine how technology can improve patient outcomes while reducing the cost of care.
The Persistent Digital Front Door solution offers a platform that enhances patient interaction and care delivery. Our digital mosaic approach enables you to architect a solution based on your needs.
CareDX works with Persistent to implement a digital front door that uses the value of data, AI and other technologies…
Watch how artificial intelligence is helping Mount Sinai predict the needs of the patient and deliver customized patient experience.
“Hackensack University Medical Center (UMC), recognized as one of the most progressive institutions in the country, has gone even further…
We have successfully delivered Digital Front Door solutions for leading US Academic and Regional Healthcare providers.
We utilize a digital mosaic approach that enables you to compose the right technology solution that meets your unique needs.
We have extensive experience building and integrating our solutions with existing systems, including the leading EMR systems.
Learn how Persistent aggressively works on digital strategies that help manage risk in the fight against COVID-19 and help mitigate the impact of the pandemic.
Access our latest thought leadership and updates on Healthcare & Life Sciences.
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Jiani Zhang is President of the Alliance and Industrial Solution Unit at Persistent Systems. Prior to this role, Jiani was the General Manager of Industrial Sector for Persistent Systems. Jiani has extensive experience in management consulting, marketing, product development and technology management. She also holds expertise in building and growing a business with P&L responsibility and leading teams in business strategy, offering & product development, go-to-market, and sales execution. Prior to Persistent, Jiani has also served as Director of Offering Management for IBM Watson IoT Platform and Head of Offering Strategy for IBM Industrial IoT where she pioneered the creation of the Industrial Analytics/AI IoT solutions.
Vice President, Principal Analyst Serving CIO Professionals
Jeffrey helps CIOs and digital leaders succeed by working with them to improve their software delivery capability and by helping them assess the relevance of emerging software technologies. As a 25-plus-year software industry veteran, he’s helped clients improve their development shop culture, apply Agile and continuous delivery best practices, and build successful developer ecosystems. Jeffrey’s been a developer; managed development teams; built award-winning commercial development tools; and, over the past decade, has helped Forrester clients navigate mobile, cloud, IoT, DevOps, and low-code technologies and tools.
Previous Work Experience
Jeffrey has been with Forrester since 2006. Prior to joining Forrester, Jeffrey worked at IBM, Rational Software, and was part of Accenture’s Advanced Systems Group.
Education
Jeffrey holds a B.S. in economics from the Wharton School at the University of Pennsylvania.
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