Client Success

The BFSI-focused Salesforce Customer Data Platform makes end-to-end marketing automation a reality.
From meeting client expectations to exceeding them in real-time, Salesforce & Persistent Systems work together to seamlessly create digital experiences that win loyalty, align with client lifestyles and provide complete 360° views of client activities and needs.
A major part of creating winning CX is having access to one source of truth when it comes to customer data.
Here’s where a Customer Data Platform (CDP), powered by Salesforce, can empower your teams to make highly personalized omnichannel engagements possible, all while creating magical marketing moments and optimizing campaigns, conversions, and acquisition costs.
Contact our experts for a 1:1 demo on how your organization can leverage Salesforce CDP to collect and unify disparate customer data, gather intelligent, actionable, and trusted insights. Businesses can now deliver the right content to the right prospect on the right channel with the right offering!
The Salesforce platform, born and raised in cloud, ushered a new era of digital transformation which laid the foundation for Persistent’s success with 18+ years of implementation and consultation expertise.
Our BFSI domain capabilities and digital business accelerators enable us to deliver quality work at scale. We continue to invest in finance centric Salesforce solutions to accelerate program execution.
Delivering personalized data-driven experiences for one of the leading banks in the US with Salesforce CDP, FSC & Marketing Cloud, as a part of the ‘Better Together’ program with Salesforce.
Persistent will update your request, which will take no longer than 3 business days
Jiani Zhang is President of the Alliance and Industrial Solution Unit at Persistent Systems. Prior to this role, Jiani was the General Manager of Industrial Sector for Persistent Systems. Jiani has extensive experience in management consulting, marketing, product development and technology management. She also holds expertise in building and growing a business with P&L responsibility and leading teams in business strategy, offering & product development, go-to-market, and sales execution. Prior to Persistent, Jiani has also served as Director of Offering Management for IBM Watson IoT Platform and Head of Offering Strategy for IBM Industrial IoT where she pioneered the creation of the Industrial Analytics/AI IoT solutions.
Vice President, Principal Analyst Serving CIO Professionals
Jeffrey helps CIOs and digital leaders succeed by working with them to improve their software delivery capability and by helping them assess the relevance of emerging software technologies. As a 25-plus-year software industry veteran, he’s helped clients improve their development shop culture, apply Agile and continuous delivery best practices, and build successful developer ecosystems. Jeffrey’s been a developer; managed development teams; built award-winning commercial development tools; and, over the past decade, has helped Forrester clients navigate mobile, cloud, IoT, DevOps, and low-code technologies and tools.
Previous Work Experience
Jeffrey has been with Forrester since 2006. Prior to joining Forrester, Jeffrey worked at IBM, Rational Software, and was part of Accenture’s Advanced Systems Group.
Education
Jeffrey holds a B.S. in economics from the Wharton School at the University of Pennsylvania.
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