Process Intelligence
Transform your critical business processes to gain competitive advantage
Many organizations operate within silos of information and processes distributed across business units. Disconnected applications and workflows make operations and customer interactions cumbersome and inefficient.
As part of broader IT modernization efforts, enterprises are increasingly adopting efficient, sustainable processes to maintain their competitive edge. The latest Process Intelligence technologies help organizations identify bottlenecks, eliminate redundancies and optimize operations to manage business critical processes effectively and efficiently.
Modern Process Minning technologies, now powered by Agentic AI, can perform an “X-ray” of user activities, application systems, bots, and AI agents to deliver actionable insights in real time.
Persistent provides structured end-to-end BPM solutions that help clients align processes with their mission, vision, and goals—reimagining how processes and operations work together. Our approach enables faster adoption through rapid development and quick wins.
Benefits
- Orchestrate complex front-end and back-end processes to improve productivity gains and save time
- Fine-tunes workflows to increase operational agility
- Scale to meet future requirements quickly and avoid hard coding, without compromising on compliance and quality
- Rapid development and integration, deployment, monitoring
- Easy to design and customize even for business users
- Integrate with everything using certified connectors
Offering & Solutions
Framework-Driven Process Discovery
Gain an in-depth view of the processes through our proprietary framework and modeler to identify the bottlenecks, touchpoints, and areas for improvement across end-to-end workflows.
Tool-Based Process Minning
Leverage the various Process Mining tools to map processes across key parameters, analyse them, optimise performance using the right technologies.
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