Welcome to the second in our series of articles about what goes on behind the scenes at Persistent Systems France! In the previous post, we introduced the series and the topics we will discuss, as well as the reasons that led us to share these articles. In this new episode, we get to the heart of the matter: Persistent’s values, the way we share them within a fast-growing SME, and their importance to our in-house teamwork and our external relationships with clients and partners. We hope you enjoy the read!
Yes, technical skills are important… but that’s not all!
The previous article ended on a very important note for us: our goal at Persistent is not just to implement software solutions, but above all to ensure that there is a positive impact on the daily lives of everyone involved in the project. Our ambition is to satisfy our customers, but also our customers’ customers, as well as all employees who contributed to the success of the project, regardless of their level of involvement or their status.
Being able to go that far requires qualities that transcend purely technical skills. This is why we spend a lot of time talking to candidates during job interviews. In human resources, it is said that there are three types of professional skills:
- knowledge, i.e. what the candidate knows;
- know-how, or how he or she applies that knowledge;
- interpersonal (or soft) skills; attitude, personal qualities and values.
At Persistent France, the way candidates act and interact in the professional environment is just as important as their mastery of technical skills.
Testimony: Gabrielle tells us how she was taken on at Persistent Systems France
Gabrielle Freymann, a Salesforce consultant based in Nantes, joined Persistent in December 2020. Her recruitment was mainly conducted by video, apart from when she presented a personal project in our Grenoble office. It’s been several months since we were first in touch, due to the health situation, but also to busy schedules. However, she tells us today that she always appreciated the transparency of the discussions with her future colleagues and managers. In some recruitment processes, the candidate feels that they will lose out on the position if he/she is not available on the interview date suggested by the recruiter. That’s never been the case at Persistent!
When we ask Gabrielle about the values that the initial discussions with Persistent bring to mind, she mentions respect and transparency, but also reliability and quality.
“I could feel that the quality of the work produced was very important to the management at Persistent France, but also that it would be possible to lean on a reliable team, who can count on each other in time of need”.
Persistent Systems’ values
In order to be able to make the right decisions and ensure that we are always moving in the right direction, we always refer to Persistent Systems’ values, which are:
- Ingenious: doing more with less, thanks to ingenious solutions that guarantee our customers the best outcome while optimizing their resources.
- Responsible: for us, being responsible implies transparency. Whether with our colleagues, customers and partners, we never make promises unless we are sure we can deliver on our commitments.
- Persistent: we take ownership of our clients’ goals, and make sure we achieve them with contagious determination and optimism!
- Confident: Confidence for us goes hand in hand with being competent but also motivated to learn more. This is essential, given the speed at which digital technology is evolving.
We are committed to these values: they reflect who we are and guide us in our work and in our relationships with colleagues, customers and partners. This is why it is important for us to share them internally, but also to ensure that new recruits are in tune with them.
In this second article in our series dedicated to recruiting and onboarding new employees at Persistent Systems France, we looked at our values and their importance in the day-to-day work of our personnel.
In the next article, we will discuss our onboarding process in more detail, and how it is evolving as Persistent Systems France’s workforce grows.