Client Success

Salesforce Customer Data Platform makes end-to-end marketing automation with configurable data-based targeting a reality for healthcare providers.
Healthcare consumers in the digital era expect every stage of their care journey to be digital, accessible, and personalized. Whether these consumers are at the start of their journeys, looking for a suitable provider, or towards the end, looking forward to a discharge and post-care services, connected experiences are non-negotiable.
As competition intensifies, a Customer Data Platform (CDP), powered by Salesforce can empower providers with the ability to make highly personalized patient engagements possible, all while navigating complex regulations and addressing high consumer attrition.
Contact our experts for a 1:1 demo on how your organization can leverage Salesforce CDP to collect and unify disparate patient data, gather intelligent, actionable, and trusted insights to deliver the right content to the right patient on the right channel.
With 18+ years as a Salesforce partner, Persistent has worked with some of the top hospitals in the US. Our teams include physicians and other healthcare experts, which ensures that our solutions are innovative yet practical.
Our teams bring in best practices from the product development world, coupled with deep technical expertise and industry knowledge. This results in highly relevant products and accelerators that reduce go-live time by 50% and ensure solutions that truly connect with the end user.
With Persistent, you can harness a global delivery model backed by experience of delivering 1500+ projects with a CSAT score of 5/5. Our delivery excellence stems from proven industry expertise that clients can leverage to become data-driven and competitive.
Persistent will update your request, which will take no longer than 3 business days
Jiani Zhang is President of the Alliance and Industrial Solution Unit at Persistent Systems. Prior to this role, Jiani was the General Manager of Industrial Sector for Persistent Systems. Jiani has extensive experience in management consulting, marketing, product development and technology management. She also holds expertise in building and growing a business with P&L responsibility and leading teams in business strategy, offering & product development, go-to-market, and sales execution. Prior to Persistent, Jiani has also served as Director of Offering Management for IBM Watson IoT Platform and Head of Offering Strategy for IBM Industrial IoT where she pioneered the creation of the Industrial Analytics/AI IoT solutions.
Vice President, Principal Analyst Serving CIO Professionals
Jeffrey helps CIOs and digital leaders succeed by working with them to improve their software delivery capability and by helping them assess the relevance of emerging software technologies. As a 25-plus-year software industry veteran, he’s helped clients improve their development shop culture, apply Agile and continuous delivery best practices, and build successful developer ecosystems. Jeffrey’s been a developer; managed development teams; built award-winning commercial development tools; and, over the past decade, has helped Forrester clients navigate mobile, cloud, IoT, DevOps, and low-code technologies and tools.
Previous Work Experience
Jeffrey has been with Forrester since 2006. Prior to joining Forrester, Jeffrey worked at IBM, Rational Software, and was part of Accenture’s Advanced Systems Group.
Education
Jeffrey holds a B.S. in economics from the Wharton School at the University of Pennsylvania.
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