Conversational AI

Conversational AI

Redefine user experience with highly intelligent chatbots.

Persistent’s conversational platform solutions automate customer engagement with chatbots that provide real-time, personalized communication across multiple languages and channels. The solutions use natural-language processing(NLP) and machine learning techniques to identify the intent of end-user queries and offer relevant responses.

The chatbots securely connect with and keep learning from the enterprise knowledge base, essentially giving end-users access to a subject matter expert around the clock. Whether it is customer service or lead generation, Persistent Systems can help you create self-learning chatbots that adeptly handle a high volume of queries while your team focuses on work that matters.

Benefits
  • Roll out chatbots rapidly in weeks, not months
  • Deliver 24X7 customer service with no wait times through an automated solution
  • Address customer queries at scale and minimize query resolution speed
  • Enjoy massive savings in customer support operations with reduced customer representative intervention
Offerings & Solutions
Smart Assistant

Improve productivity by implementing context-driven personalized assistant with self-service automation.

NLP

Fuel key business decisions by unearthing actionable insights. Mine huge data to extract insights and get a comprehensive view.

Chatbot

Improve productivity and automate your customer journey with multi-lingual and 24/7 support chatbot.

Client Success

How Persistent helped AGCO digitize its customer service with a conversational AI

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Client Success
how persistent helped AGCO
AGCO

How Persistent helped AGCO digitize its customer service with a conversational AI

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News & Insights

Cultivating fruitful customer service experience through Chatbots

Blog

Cultivating fruitful customer service experience through Chatbots

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Learn About Our Key Partners

Contact us

You can also email us directly at info@persistent.com.

You can also email us directly at info@persistent.com