Client Success

Transform your critical business processes to gain competitive advantage.
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CIO.com Webinar – Re-imagining Processes through Agile AutomationMany organizations try to operate across siloes of information and processes, typically from separate business units, applications or through acquisitions. This makes operations and customer interactions cumbersome and disconnected.
As part of their IT modernization efforts, many are therefore adopting more efficient and sustainable processes to maintain their competitive edge. The latest Business Process Management (BPM) technologies enable organizations to identify bottlenecks, eliminate duplication and redundancies, optimize processes, improve efficiencies and KPIs to manage business critical processes effectively and efficiently. They cut across lines of business, disparate applications and legacy systems.
Persistent provides structured end-to-end BPM solutions to help clients align processes with their mission, vision, and goals, re-imagining processes and operations. Our approach allows faster adoption with rapid development and quick wins.
Discover areas of improvement in existing processes. Improve outcomes and efficiencies based on historical and factual data points and patterns.
Discover, model, analyze, measure, improve, optimize, and automate cross functional business processes.
Learn how we helped launch new financial products at 10X speed and simplify workflows to achieve ROI in less than…
Find out how we helped simplify operations and improve organizational excellence to drive innovation and ...
Learn how Persistent and Appian used BPM to streamline their systems for internal/external stakeholders and...
Event
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Jiani Zhang is President of the Alliance and Industrial Solution Unit at Persistent Systems. Prior to this role, Jiani was the General Manager of Industrial Sector for Persistent Systems. Jiani has extensive experience in management consulting, marketing, product development and technology management. She also holds expertise in building and growing a business with P&L responsibility and leading teams in business strategy, offering & product development, go-to-market, and sales execution. Prior to Persistent, Jiani has also served as Director of Offering Management for IBM Watson IoT Platform and Head of Offering Strategy for IBM Industrial IoT where she pioneered the creation of the Industrial Analytics/AI IoT solutions.
Vice President, Principal Analyst Serving CIO Professionals
Jeffrey helps CIOs and digital leaders succeed by working with them to improve their software delivery capability and by helping them assess the relevance of emerging software technologies. As a 25-plus-year software industry veteran, he’s helped clients improve their development shop culture, apply Agile and continuous delivery best practices, and build successful developer ecosystems. Jeffrey’s been a developer; managed development teams; built award-winning commercial development tools; and, over the past decade, has helped Forrester clients navigate mobile, cloud, IoT, DevOps, and low-code technologies and tools.
Previous Work Experience
Jeffrey has been with Forrester since 2006. Prior to joining Forrester, Jeffrey worked at IBM, Rational Software, and was part of Accenture’s Advanced Systems Group.
Education
Jeffrey holds a B.S. in economics from the Wharton School at the University of Pennsylvania.
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