Client Success

Assessment, coaching and methodologies to accelerate agile transformation for software development.
Rising customer expectations, disruptive business models and demands for modern digital experiences need next-generation digital products powered by agile and continuous product engineering services methodologies.
Adopting agile is a business imperative and deep-rooted in organizational culture and processes.
Persistent’s thinking and bottom-up approach allow us to bring agile into customer engagements to the software development process while embrace the need for cultural transformation to become more agile. It is tailored to the culture of each customer with a goal to navigate them towards greater agile development maturity and adoption.
With our 30-year legacy of leadership in software product engineering and digital engineering transformation, agile is in our DNA as a company. It is in everything we do for our customers and in how we do it.
Organizational assessment to identify enablers and interventions to create an agile mindset and culture, and to build agile capability.
Coaching to adopt agile development processes and systems, along with agile maturity assessments and improvement actions.
Helping customers to define their methodology, measurements & processes for agile software development.
Guiding customer to scan and evaluate the right set of agile frameworks and adoption & implementation of tools.
Training program for Scrum master, Product Owner, Scrum Developer as well as our engineering techniques & tools.
Leveraging principles of agile to explore different possibilities allowed K-2 to create a product and bring to market quickly.
30-year legacy of leadership in software product engineering and digital transformation.
Strong track record with clients as the software engineering partner of choice for the world’s leading software product companies.
Combining the power of design thinking, hackathons, and IP-driven accelerators to engineer next-generation software products.
A structured framework for assessing team and organizational capabilities for building next-generation software.
Access our latest thought leadership and updates on Software Product Engineering.
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Software Product Engineering
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Jiani Zhang is President of the Alliance and Industrial Solution Unit at Persistent Systems. Prior to this role, Jiani was the General Manager of Industrial Sector for Persistent Systems. Jiani has extensive experience in management consulting, marketing, product development and technology management. She also holds expertise in building and growing a business with P&L responsibility and leading teams in business strategy, offering & product development, go-to-market, and sales execution. Prior to Persistent, Jiani has also served as Director of Offering Management for IBM Watson IoT Platform and Head of Offering Strategy for IBM Industrial IoT where she pioneered the creation of the Industrial Analytics/AI IoT solutions.
Vice President, Principal Analyst Serving CIO Professionals
Jeffrey helps CIOs and digital leaders succeed by working with them to improve their software delivery capability and by helping them assess the relevance of emerging software technologies. As a 25-plus-year software industry veteran, he’s helped clients improve their development shop culture, apply Agile and continuous delivery best practices, and build successful developer ecosystems. Jeffrey’s been a developer; managed development teams; built award-winning commercial development tools; and, over the past decade, has helped Forrester clients navigate mobile, cloud, IoT, DevOps, and low-code technologies and tools.
Previous Work Experience
Jeffrey has been with Forrester since 2006. Prior to joining Forrester, Jeffrey worked at IBM, Rational Software, and was part of Accenture’s Advanced Systems Group.
Education
Jeffrey holds a B.S. in economics from the Wharton School at the University of Pennsylvania.
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