Digital Front Door

Pediatric Hospitals

Open Your Digital Front Door for Modern Patient Experiences and Care

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Pediatric hospitals need partners who can take a holistic approach to acquisition, access and retention across your outpatient channels and service to deliver optimal care for your patients.

Persistent’s Digital Front Door solution, powered by SalesforceVonage, and Mulesoft has been designed by our healthcare experts focusing on the decisions and journeys of the patient, the rising need for such solutions in the healthcare provider space, and to address the widening care debt. Together we are uniquely positioned to help you open your digital front door to allow your patients access to better health and better experiences.

As a preferred healthcare solutions partner to Salesforce, Vonage and Mulesoft, Persistent’s team of consultants and implementation experts come with their combined Healthcare expertise to take providers through the entire journey from planning to offering virtual care to patients, seamlessly. Providers receive the benefit of our in-depth knowledge of the healthcare domain coupled with data-backed next-steps and change management know-how.

Benefits

  • Improve patient acquisition, retention, appointment slot utilization and 1st call resolution
  • Lower average handle time and appointment no-shows
  • Boost physician referral volumes and employee productivity
  • Optimal and Convenient Care

Case Studies

Caredx

CareDx and Persistent bring Digital Transformation to Organ Transplants

Johns Hopkins has partnered with Persistent

Leveraging Digital, Data and IOT to solve global health challenges with Johns Hopkins

Mount Sinai Hackathon

Mount Sinai Health System on how AI is helping predict the needs of the patient and deliver customized patient experience

Why Persistent?

Deep Clinical Expertise

  • Physicians as Persistent Employees
  • Best hospitals like Johns Hopkins and Mt. Sinai in the US are Persistent’s customers
  • Clinical Partnership with Partners Health Systems in Boston to develop Clinical Platform

Persistent’s Accelerators

  • Map each step of Patient’s journey
  • Reduces Go-Live time by 50%
  • Ready to deploy solutions with features mapping

Extra ordinary relationship with HC since inception

  • Persistent’s Patient Relationship Management Solution showcases our consultative and implementation expertise
  • 12+ years as a Salesforce partner
  • Delivery DevOps and QA products : Mario (Jenkins) and Daizy (Selenium)

Exceptional Delivery Excellence

  • 1000+ Salesforce Engagement with 4.86/5.00 avg CSAT Score
  • Advantage of Global delivery model to get cost benefits with 1000 + Engineers
  • Referenceable Customers

Product Development DNA

  • Bringing best practices from Product Development world.
  • Deep Technical Expertise in integrating with EMRs like Epic, Cerner, Allscripts and FHIR APIs

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