Client Success

By leveraging our network of industry leading software and solution providers, we help provider organizations transform how they access and manage data, engage with patients and clinicians, deliver quality care, and improve financial performance.
Drive transformational programs to deliver patient-centric care with better patient experiences, care delivery and optimized operations through automation.
An omnichannel experience for patients, care providers and Hospital staff for all phases of patient interaction and care delivery to enhances patient interaction. Our digital mosaic approach enables you to architect a solution based specifically on your needs.
Secure and easy access to health data for physicians, healthcare providers and clinicians for better data-driven patient care and enhanced care coordination.
Leverages the best of low code, RPA, AI and other digital process automation tools to help healthcare providers design and develop enterprise grade applications in weeks, not months and years.
Hospitals and Payors like deal with multiple portals, email communications and disjointed data. These current disjointed process makes it increasingly difficult to streamline approvals, collect payments, or receive reimbursements. Revenue cycle optimization can help streamline processes resulting in better patient experience and reduced costs.
Manage your structured and unstructured health data to derive actionable insights for care providers. Effectively manage regulatory compliance and measures management to drive appropriate care protocols and subsequent revenue streams . Redesign care delivery models to provide the right type of care in the most cost effective care setting, including hospital at home.
Over 30 years of digital engineering experience, including the development and implementation of cutting-edge digital health solutions.
Our human-centered approach brings together design, industry and technology expertise keeping customers at the center of the solution to deliver impactful digital experiences.
Our partnerships with leading payment platform providers and all major cloud providers enable you to build the right solution for today and the ability for innovate for tomorrow.
Access our latest thought leadership and updates on Healthcare.
Whitepaper
Whitepaper
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Jiani Zhang is President of the Alliance and Industrial Solution Unit at Persistent Systems. Prior to this role, Jiani was the General Manager of Industrial Sector for Persistent Systems. Jiani has extensive experience in management consulting, marketing, product development and technology management. She also holds expertise in building and growing a business with P&L responsibility and leading teams in business strategy, offering & product development, go-to-market, and sales execution. Prior to Persistent, Jiani has also served as Director of Offering Management for IBM Watson IoT Platform and Head of Offering Strategy for IBM Industrial IoT where she pioneered the creation of the Industrial Analytics/AI IoT solutions.
Vice President, Principal Analyst Serving CIO Professionals
Jeffrey helps CIOs and digital leaders succeed by working with them to improve their software delivery capability and by helping them assess the relevance of emerging software technologies. As a 25-plus-year software industry veteran, he’s helped clients improve their development shop culture, apply Agile and continuous delivery best practices, and build successful developer ecosystems. Jeffrey’s been a developer; managed development teams; built award-winning commercial development tools; and, over the past decade, has helped Forrester clients navigate mobile, cloud, IoT, DevOps, and low-code technologies and tools.
Previous Work Experience
Jeffrey has been with Forrester since 2006. Prior to joining Forrester, Jeffrey worked at IBM, Rational Software, and was part of Accenture’s Advanced Systems Group.
Education
Jeffrey holds a B.S. in economics from the Wharton School at the University of Pennsylvania.
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