Outcome-driven engagements measured by KPIs/SLAs, delivered in a risk-reward model.
Enterprises are often asked to do more with less – execute faster, better and cheaper. This requires innovative engagement models and partners who can help drive operational and technology transformation. Organizations are looking for “pay as you go” models without huge upfront costs for predictable costs and the ability to scale up or down and minimize risk.
Persistent’s outcome-based model and solutions are enabled by frameworks, technology centers of excellence (CoE) and partners so enterprises can meet business goals. Whether delivering operational excellence through our Intelligent Operations Center or partnering with customers in their technology transformation journey, Persistent is your one stop shop.
Cloud & Infrastructure Managed Services
Multi-skilled 24x7x365 operations providing support at all levels using our proven framework with people, process and technology.
Designed on the principles of left shift, automate or eliminate are our AI-powered solutions leveraging NLP and machine reasoning to transform customer experience. ITSM, TAM and ITOM are integrated at code level to provide better integration with up to 50% cost benefits.
Application Management & Sustenance
AI/ML-driven predictive monitoring for unparalleled preventative care with single pane of glass that provides complete status of the engagement in one place, designed on the principles of left shift, automate or eliminate.
Framework to predict peaks (system- or business-driven) and respond effectively without impacting customer experience.
Trusted managed services partner
Persistent takes the worry and nuance off day-to-day IT operations so you can focus on business strategy.
Increased agility and decreased costs
Scale or adjust IT needs to meet ever-changing market conditions.
Automation, orchestration and transformation partner
Zero stickiness, AI-driven solutions and industry-compliant tools and platforms that can integrate and interoperate with the overall IT environment.
News & Insights
Access our latest thought leadership and updates on Core IT Modernization.
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