Client Success

Move beyond a “one size fits all” approach to sales, marketing and service.
Businesses must transform current customer experiences, bringing them to a level that meets rising expectations. Move beyond a one size fits all approach to sales, marketing and service to create competitive advantage.
Persistent provides a powerful set of strategic and process consulting expertise across the entire 360° view of the CX. Our experts drive CX transformation by breaking down siloed approaches, improving customer insight and creating new revenue streams, all while meeting rising customer expectations.
Capture and validate requirements, define and prioritize features to create a product roadmap and vision to support your business strategy, goals and timelines.
Design and deliver products, processes, services, and omnichannel journeys with a focus placed on the quality of the customer experience leading to customer loyalty and increased revenue.
Analyze and design workflows and business processes to improve customer service, increase productivity, optimize performance and reduce operational costs.
Our teams helped FAZ intelligently automate and generate new monetization strategies based on existing customer.
Salesforce & Persistent Systems support Tritium’s move toward providing superlative CX as the industry evolves.
Persistent improved customer experience, sales effectiveness, and marketing processes with global roll-out.
Through our 12 year partnership with Salesforce we’ve delivered 1,400 joint engagements while growing our global practice with 1,400 Salesforce Engineers, 27,000 Trailhead Badges, and 2,700 Developer, Platform and Industry Certifications.
With our deep industry expertise, we have developed industry solutions and accelerators for Healthcare and Life Sciences, Banking and Financial Services, CPG, Retail, and Manufacturing.
Our boutique mindset delivered at enterprise scale has allowed us to continuously satisfy our clients with our most recent CSAT score of 4.86 out of 5.
Persistent Digital Greenhouse™ is a Comprehensive Digital Strategy Engagement. Click here to learn about our Digital Strategy Engagement.
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