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CX Innovation & Optimization

Developing and modernizing customer experiences to help you transform to a digital enterprise and accelerate business growth.

Customer experience is a great starting point for digital transformation because it puts the customer at the forefront of everything you do. A world-class customer experience is critical to the sustained growth of any business and requires a transformation of business processes and technology.

As a trusted Salesforce Partner for 18+ years, Persistent is a leader in designing, implementing and driving transformational customer experiences. Fueled by global delivery, we offer best-in-class solutions with measurable benefits to help you accelerate time to market, increase business agility, maximize value creation and enterprise growth.

Our Salesforce team excels in CX Transformation, Industry Solutions, CX Platform Integration, Salesforce Cloud Implementation, and Customer Analytics across the Salesforce ecosystem.

Persistent's Salesforce Practice

Watch our newly released Salesforce Practice video to know more about how we enable clients from across the globe to experience success with Salesforce.

Client Success

Solving global health challenges with Johns Hopkins

Persistent & Salesforce partnered with Johns Hopkins to develop an all-inclusive research portal that delivers.

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Client Success

Coles revamps Employee Engagement using Salesforce

Learn how Coles Supermarkets teamed up with Persistent to build a robust People & Culture case management solution using Salesforce.

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Client Success

Supercharging community service for St John

Persistent & Salesforce helped St John expand their reach, improve CX, unleash siloed data, and more.

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Client Success
Client Success Story - John Hopkings- Solving global health challenges
Persistent Systems Client - John Hopkins

Solving global health challenges with Johns Hopkins

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Client Success
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Coles Logo

Coles revamps Employee Engagement using Salesforce

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Client Success
Client Success Story - St John Supercharging community service
Persistent Systems Client - St John

Supercharging community service for St John

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Why Persistent?
Extensive Salesforce Knowledge

With 1,400 joint engagements and 100+ joint enterprise clients, our Salesforce team includes 2,200+ Salesforce Engineers, 30,000+ Trailhead Badges and 2,700 Developer, Platform and Industry Certifications.

Industry Solutions & Accelerators

With our deep industry expertise, we have developed industry solutions and accelerators for Healthcare & Life Sciences, Banking & Financial Services, CPG, Retail, and Manufacturing.

Exceptional Delivery Excellence

With a 4.9 out of 5 CSAT Score and a global delivery model that delivers cost benefits for our customers.

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Learn how our European Salesforce practice is delivering transformative CX

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News & Insights

Access our latest thought leadership and updates on CX Innovation & Optimization.
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Salesforce Interaction Studio Partner- Persistent
Europe’s largest photo-finishing provider CEWE transforms customer experience with Persistent

Award & Recognition

Persistent named a ‘Major Contender’ in Everest's Salesforce Healthcare Services PEAK Matrix® Assessment 2021

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Award & Recognition

Persistent becomes an approved Salesforce Interaction Studio Partner

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Press Release

A picture-perfect partnership: Europe’s largest photo-finishing provider CEWE transforms customer experience with Persistent

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Learn About Our Key Partners

Contact us

You can also email us directly at info@persistent.com.

You can also email us directly at info@persistent.com