Image title here

CX Innovation & Optimization

Developing and modernizing customer experiences to help you transform to a digital enterprise and accelerate business growth.

Customer experience is a great starting point for digital transformation because it puts the customer at the forefront of everything you do. A world-class customer experience is critical to the sustained growth of any business and requires a transformation of business processes and technology.

As a trusted Salesforce Platinum Partner for 12 years, Persistent is a leader in designing, implementing and driving transformational customer experiences. Fueled by global delivery, we offer best-in-class solutions with measurable benefits to help you accelerate time to market, increase business agility, maximize value creation and enterprise growth.

Our Salesforce team excels in CX Transformation, Industry Solutions, CX Platform Integration, Salesforce Cloud Implementation, and Customer Analytics across the Salesforce ecosystem.

Client Success

Solving global health challenges with Johns Hopkins

Persistent & Salesforce partnered with Johns Hopkins to develop an all-inclusive research portal that delivers.

Watch video

Client Success

Transforming Indiana’s Office of Technology with Salesforce

With Persistent & Salesforce, the client provided improved, more transparent and efficient services for citizens.

Watch video

Client Success

Supercharging community service for St John

Persistent & Salesforce helped St John expand their reach, improve CX, unleash siloed data, and more.

Watch video

Client Success
Client Success Story - Solving global health challenges with Johns Hopkins
Persistent Systems Client - John Hopkins

Solving global health challenges with Johns Hopkins

Watch video

Client Success
Indiana’s Office of Technology transforms Government services with Persistent & Salesforce
Persistent Systems Client - Indiana Office of Technology

Transforming Indiana’s Office of Technology with Salesforce

Watch video

Client Success
Client Success Story - Solving global health challenges with Johns Hopkins
Persistent Systems Client - St John

Supercharging community service for St John

Watch video

Why Persistent?
Extensive Salesforce Knowledge

With 1,400 joint engagements and 100+ joint enterprise clients, our Salesforce team includes 1,400 Salesforce Engineers, 27,000 Trailhead Badges and 2,700 Developer, Platform and Industry Certifications.

Industry Solutions & Accelerators

With our deep industry expertise, we have developed industry solutions and accelerators for Healthcare & Life Sciences, Banking & Financial Services, CPG, Retail, and Manufacturing.

Exceptional Delivery Excellence

With a 4.86 out of 5 CSAT Score and a global delivery model that delivers cost benefits for our customers.

Our Salesforce Expertise in Europe

Learn more

Learn how our European Salesforce practice is delivering transformative CX.

Learn more
News & Insights

Access our latest thought leadership and updates on CX Innovation & Optimization.
View all Insights

Award - Persistent ranked ‘Leader’ by ISG Provider Lens 2020

Award & Recognition

Persistent ranked ‘Leader’ by ISG Provider Lens 2020

Learn more

Press Release

Persistent acquires PARX & youperience in Europe

Learn more

Blog

Implementation Services for Salesforce COVID-19 Response Solution

Learn more

Learn About Our Key Partners

Contact us

You can also email us directly at info@persistent.com.

You can also email us directly at info@persistent.com