CX Innovation & Optimization
Developing and modernizing customer experiences to help you transform to a digital enterprise and accelerate business growth.
Customer experience is a great starting point for digital transformation because it puts the customer at the forefront of everything you do. A world-class customer experience is critical to the sustained growth of any business and requires a transformation of business processes and technology.
As a trusted Salesforce Platinum Partner for 12 years, Persistent is a leader in designing, implementing and driving transformational customer experiences. Fueled by global delivery, we offer best-in-class solutions with measurable benefits to help you accelerate time to market, increase business agility, maximize value creation and enterprise growth.
Our Salesforce team excels in CX Transformation, Industry Solutions, CX Platform Integration, Salesforce Cloud Implementation, and Customer Analytics across the Salesforce ecosystem.
Extensive Salesforce Knowledge
With 1,400 joint engagements and 100+ joint enterprise clients, our Salesforce team includes 1,400 Salesforce Engineers, 27,000 Trailhead Badges and 2,700 Developer, Platform and Industry Certifications.
Industry Solutions & Accelerators
With our deep industry expertise, we have developed industry solutions and accelerators for Healthcare & Life Sciences, Banking & Financial Services, CPG, Retail, and Manufacturing.
Exceptional Delivery Excellence
With a 4.86 out of 5 CSAT Score and a global delivery model that delivers cost benefits for our customers.
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