Glossary

Intelligent Automation

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Agile Development AIOps Analytics Platform API Integration API Management Application Modernization Artificial Intelligence Augmented Reality
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Banking as a Platform Banking as a Service Big Data Business Analytics
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Claim Automation Claims Management Clinical Research Clinical Software Cloud Advisory Cloud Deployment Cloud Infrastructure Cloud Migration Cloud Native Development Cloud Security Cloud Strategy Cloud-native Security Core Banking Corporate Banking Customer Data Platform (CDP) Customer Experience Customer Experience Journey Customer Experience Strategy Customer Intelligence CX Strategy Cyber Resilience Cybersecurity
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Data Analytics Data Center Modernization Data Integration Data Lake Data Security Data Transformation Denial Management DevSecOps Digital Banking Digital Commerce Digital Engineering Digital Experience Platform Digital Front Door Digital Health Platform Digital Insurance Digital Lab Digital Mosaic Digital Payments Digital Platform Digital Transformation Digital Wealth Management
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Edge Computing Enterprise Integration Enterprise Security Experience Transformation
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Healthcare Payor Healthcare Technology
I
Identity Access Management Intelligent Automation
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Legacy Application Modernization Life Sciences Technology Loan Origination
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Machine Learning Medical Devices Microservices Mobile Edge Cloud Monetizing 5G
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Network API Network Assurance Network Performance Network Transformation No-code/ Low code Application Development
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Process Mining and Process Excellence Product Engineering Product Sustenance Public Cloud
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Ransomware Retail Banking
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Software Application Development Software Development Software Engineering Software Modernization Software Product Development Software Product Modernization

What is Intelligent Automation?

The application of advanced technologies to minimize human inputs for repetitive tasks is intelligent automation. It has been prevalent in labor-intensive industries. As human intervention progressed from repetitive tasks to work that needed intelligence, sophisticated technologies took prominence, simultaneously. Today, the application and outcomes of automation have evolved and are being applied at all levels in enterprises to bring efficiency, intelligence, and optimization.

Intelligent automation assists firms in improving customer experience, increasing staff efficiency and meeting the industry’s evolving demands. Most businesses are unable to reap the benefits of intelligent automation due to complicated, siloed IT (Information Technology) systems and data sources.

What are the business benefits of Intelligent Automation?

  • Intelligent automation streamlines business operations by improving productivity and reducing operational costs to a significant extent.

  • Intelligent automation can improve fraud prevention with artificial intelligence and machine learning.

  • Intelligent automation can enhance customer experience with conversational artificial intelligence and chatbots in different industries.

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