Physician Liaison Management

Building better physician relationships

Healthcare providers often find it difficult to justify the cost of a physician liaison program due to lack of visibility and tracking of the liaison activity. In the absence of a systematic process of physician communication, providers lose out on the patient referrals leading to a loss of revenue.

Persistent’s liaison management solution helps healthcare providers to build effective relationships with physicians in and out of their care network. Using the solution, the liaison executive can systematically manage the entire process from initial physician communication to onboarding new physicians onto the care network.

Key Features
  • Map based search engine to hunt new physicians and practices
  • Multiple modes of communication with referring physician
  • Workflows to support relationship building
  • Onboarding workflow for new physicians
  • 360 degree view of referring physician and practice
  • Detailed referral insights
  • Automated alerts to track falling referrals and anomalies in referral patterns
  • Clear visibility and tracking of liaison activity for management
  • Increased patient referrals within the care network
  • Greater ROI on existing Salesforce investment

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