Salesforce partner 1

Create exceptional AI-powered customer experiences with our Salesforce expertise

We are a leading Salesforce partner with over 19 years of implementation and consulting experience. We deliver client value through industry offerings built on Salesforce Industry Clouds; predictive and GenAI-powered Data Cloud solutions; domain expertise; and differentiated commercial models.

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Our Industry Expertise

Salesforce Industry Healthcare and Life Sciences
Healthcare & Life Sciences

Elevate the dynamics of patient engagement and propel medical advancements to unprecedented levels.

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Salesforce Industry Healthcare and Life Sciences
Banking & Financial Services

Revolutionize financial empowerment and banking efficiency to redefine the future of monetary services and client trust.

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Salesforce Industry Insurance
Insurance

Transform the landscape of risk management and policyholder confidence, pioneering new horizons in insurance solutions and customer care.

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Automotive
Automotive

Accelerate into the future of the automotive industry by providing exceptional customer experiences and insights across the entire customer and vehicle lifecycle.

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Industrial & Manufacturing
Industrial

Redefine the industrial sector with breakthrough advancements in manufacturing efficiency, sustainable practices, and state-of-the-art technological integration.

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Consumer Packaged Goods
Consumer Packaged Goods

Discover the power of smart advertising, personalized customer journeys, integrated commerce, and multi-channel service capabilities.

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Salesforce Industry Software & Hi-Tech
Software & Hi-Tech

Drive innovation at the forefront of the software and high-tech industry, shaping the future with cutting-edge solutions and unparalleled technological advancements.

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Our Salesforce Expertise

Salesforce Data Cloud
Salesforce Data Cloud
Salesforce Data Cloud

Engage your customers, personalize experiences, and drive higher customer satisfaction.

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End-to-End Marketing
End-to-End Marketing
End-to-End Marketing

Power marketing with Salesforce and Slack to adapt quickly, get to know your customer, humanize every moment, and optimize your impact from anywhere.

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Sales Automation
Sales Automation
Sales Automation

Grow with ease, bring out the best in every rep, win more deals as a team and strengthen customer relationships with Sales Cloud, now with Slack.

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Omni-Channel Customer Service
Omni-Channel Customer Service
Omni-Channel Customer Service

Provide industry-leading support, solve problems fast and give your customers an all-digital, end-to-end experience they will love with Service Cloud and Slack.

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Connected Enterprise
Connected Enterprise
Connected Enterprise

Develop meaningful experiences and navigate change faster on a trusted, intelligent platform.

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Digital Commerce
Digital Commerce
Digital Commerce

Stay ahead of your customers with a single, agile commerce platform built on the world’s #1 CRM.

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Industry Cloud Implementation
Industry Cloud Implementation
Industry Cloud Implementation

Learn how Salesforce can help any industry work from anywhere.

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MuleSoft Integration and Connectivity
MuleSoft Integration & Connectivity
MuleSoft Integration & Connectivity

Unlock and integrate data from any system to deliver critical, time-sensitive projects.

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Our Industry Expertise

Healthcare & Life Sciences

Healthcare & Life Sciences

Take patient relationships and medical innovation to new heights.
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Banking & Financial Services Icon

Banking & Financial Services

Engage today’s connected clients and exceed their expectations.
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Insurance-icon

Insurance

The New Evolution of Digital Transformation for the Insurance Industry.
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High Tech

Software & Hi-Tech

Build next-generation offerings and solutions at warp speed with breakthrough efficiency.
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Industrial & Manufacturing Icon

Industrial & Manufacturing

Connect production, sales, and planning across your ecosystem to keep your business on track.
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Media & Entertainment Icon

Media & Entertainment

Make life easy for your digital-savvy, mobile-first, and media-hungry consumers.
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Explore intelligent advertising, 1-to-1 journeys, unified commerce and any channel service.

Retail & Consumer Products

Explore intelligent advertising, 1-to-1 journeys, unified commerce, and any channel service.
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Non-profits

Non-profits

Build and nurture life-long relationships with your constituents.

Salesforce Look book

Persistent | Salesforce®

Stretching the horizon to unleash business potential

Read Our Customer Stories

Salesforce Practice at a Glance

Over 19 years of Salesforce Partnership and over 1,500 engagements

Persistant and Salesforce ISV Partner

ISV Partner

Persistant and Salesforce Product Development Partner

Product Development Partner

Persistant and Salesforce Summit Partner

Summit Partner

Persistant and Mulesoft Global Integration Partner

Global Integration Partner

2,800+
Salesforce Engineers
7,180+
Salesforce Certifications
150+
GenAI certifications
5.0 / 5.0
CSAT Score
300,000+
Trailhead Badges

Why Persistent?

Extensive Salesforce Expertise

Through our 19+ year partnership with Salesforce we’ve delivered 1,500+ Salesforce engagements while growing our global practice with 2,800+ Salesforce Engineers, 150+ GenAI and 7180+ Salesforce certifications.

Industry Solutions and Accelerators

With our deep industry expertise, we have developed industry solutions and accelerators for Healthcare and Life Sciences, Banking and Financial Services, CPG, Retail, and Manufacturing.

Consistent Client Satisfaction

We have a 5 out of 5 CSAT Score and a global delivery model that delivers cost benefits for our customers.

Future Driven Innovations

Digital Lending

Digital Lending

Reimagine Banking with New Age CX

Reimagine Customer Service

AI-driven Marketing

AI-driven Marketing

Cell and Gene Therapy Case Management

Cell and Gene Therapy Case Management

Healthcare Provider Network and Relationship Management

Healthcare Provider Network and Relationship Management

Customer Relationship Management for Insurance Providers

Customer Relationship Management for Insurance Providers

Patient Access Services Solution

Patient Access Services Solution

Nurse Triage Solution

Nurse Triage Solution

Patient Access Services Solution

Simplify Services Quoting

Healthcare Provider Network and Relationship Management

ProSe CPQ

Automotive Captive Finance

Automotive Captive Finance

Unified territory management to capitalize on revenue, growth and partnership opportunities

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Strengthening partner relations with Salesforce CRM and experience cloud

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Enabling integrated customer support management with global multi-channel processes

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How Persistent helped l’Agence du Don en Nature streamline and boost its ecommerce business with Salesforce’s B2B Commerce solution

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How Persistent helped Mediatoon automate a personalised customer experience using Salesforce

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How Persistent helped Pellenc ST to become more responsive and competitive through Salesforce’s CPQ solution

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Salesforce-Powered Digitization Of The Sales Department In Wölfle, A Leading Technology Supplier For Commercial Vehicles & Machines

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Pollozek delivers first-class, personalized shopping experiences, powered by Salesforce & Persistent

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How Persistent helped AGCO digitize its customer service with a conversational AI

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How Persistent supported Simplyhealth in accelerating Digital Transformation with Salesforce Customer 360

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Maximize Revenue and Partnerships with Unified Territory Management

Unified territory management to capitalize on revenue, growth and partnership opportunities

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Enhancing Partner Relations with Salesforce CRM and Experience Cloud

Strengthening partner relations with Salesforce CRM and experience cloud

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Integrated Customer Support Management: Global Multi-Channel Processes

Enabling integrated customer support management with global multi-channel processes

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Banner-Image-for-ADN-CS-page
ADN

How Persistent helped l’Agence du Don en Nature streamline and boost its ecommerce business with Salesforce’s B2B Commerce solution

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Banner-Image-for-Mediatoon-CS-page
Mediatoon Logo

How Persistent helped Mediatoon automate a personalised customer experience using Salesforce

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How Persistent helped Pellenc ST to become more responsive and competitive through Salesforce's CPQ solution
Pellenc ST Logo

How Persistent helped Pellenc ST to become more responsive and competitive through Salesforce’s CPQ solution

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Wolfle Client Success
Wölfle GmbH logo

Salesforce-Powered Digitization Of The Sales Department In Wölfle, A Leading Technology Supplier For Commercial Vehicles & Machines

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Pollozek delivers first-class, personalized shopping experiences, powered by Salesforce & Persistent
pollozek logo

Pollozek delivers first-class, personalized shopping experiences, powered by Salesforce & Persistent

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how persistent helped AGCO

How Persistent helped AGCO digitize its customer service with a conversational AI

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Simplyhealth in accelerating Digital Transformation
cs simplyhealth logo

How Persistent supported Simplyhealth in accelerating Digital Transformation with Salesforce Customer 360

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Why Persistent Global Salesforce Practice?

Market Recognition

We’re a Leader in the US in:
Implementation Services
For Core Cloud Midmarket
Managed Application Services
For Midmarket
Implementation Services
For Marketing Cloud Midmarket

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Awards and Recognitions

Persistent Named a Challenger in the 2023 Gartner® Magic Quadrant™ for Public Cloud IT Transformation Services

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Awards and Recognitions

Persistent Awarded Best Enterprise Services Vendor by Constellation Research in 2023

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We are grateful for our relationship with Persistent as one of our trusted partners for the past 12 years. As a Platinum partner, Persistent’s global Salesforce practice works side by side with us as we support our customer’s success. I wish the Persistent team all the best as they celebrate their 30th anniversary.

Meet the team

Rajasekar Sukumar

Rajasekar Sukumar

Senior Vice President and Head, Europe

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Sandeep Srinivasan

Sandeep Srinivasan

Head of Sales (APAC)

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Gopal Sharma

Gopal Sharma

Head of Salesforce Business Unit

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SiD Mishra

Sid Mishra

Head of Salesforce Delivery

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Anand Sawant

Anand Sawant

Head of Solutions, Salesforce Practice

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Recent News

Access the latest thought leadership and updates on our Global Salesforce partnership

A picture-perfect partnership: Europe’s largest photo finishing provider CEWE transforms customer experience with Persistent
Rising the above whitepaper
Cultivating fruitful customer service experience through Chatbots

Blog

Enabling Business Continuity by Preventing Salesforce Governor Limit Disruptions

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Whitepaper

Reporting Sustainability Using Salesforce

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Award & Recognition

Persistent Systems is an approved Salesforce Interaction Studio Partner

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Press Release

A picture-perfect partnership: Europe’s largest photo finishing provider CEWE transforms customer experience with Persistent

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Press Release

Persistent Systems Supports ATOSS to Build a Customer-Centric Organization, Powered by Salesforce

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Whitepaper

Rising Above the Competition: How to win the $350B digital lending race in India

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Whitepaper

Winning the Race to Transform your Financial Institution: Dominate a nearly $2.8 Trillion payday for Digital Lenders

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Blog

Cultivating fruitful customer service experience through Chatbots

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Salesforce - Transforming the customer experience through innovation and optimization

Persistent’s European Salesforce Practice delivers boutique Salesforce expertise at enterprise scale.

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    You can also email us directly at info@persistent.com

    You can also email us directly at info@persistent.com